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FREE shipping Worldwide on all orders above £20
Delivery time
Please note that we require 1 to 3 working days on average to fulfil your order before dispatching it. Rest-assured we are doing everything in our power to get your order to you as soon as possible!
Once your order is dispatched, depending on the product, country or region, estimated delivery time is between 2 to 10 business days. Please consider any holidays or recent worldwide events that might impact delivery times.
Tracking your order
You will receive a confirmation email containing a tracking ID and a link to follow the journey of your package. Please allow 1 to 3 working days for the tracking information to show.
Wrong address disclaimer
It is the responsibility of the buyer to make sure that the shipping address entered is correct. We do our best to speed up processing and shipping time, so there is always a small window to correct an incorrect shipping address. Please contact us immediately at [Your contact detail] if you believe you have provided an incorrect shipping address.
Return & Refunds
All our items are non-returnable as they are personal care goods, however we will be happy to refund you if the goods you received are not as described.
Please refer to our Refund Policy for further information on how to start a refund.
Lost/Stolen Packages
PeriodKlub is not responsible for lost or stolen packages. If your tracking information states that your package was delivered to your address and you have not received it please report it to your respective shipping carrier.
FAQ
When will you ship my items?
All items are subject to a handling period before they are dispatched. 99% of orders leave the warehouse within 3 days of payment. We will notify you by email when your items have been shipped.
Will my items be sent in one package?
For logistical reasons, items in the same purchase can sometimes be sent in separate packages, even If you’ve specified combined shipping. Please keep this is mind when receiving deliveries. If you have any other questions, please contact us immediately at support@periodklub.com